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Operations Team

The Operations team is the heart of the business. We are the team that provide the direct care to the wonderful people we support. We are there day and night, every day, enabling them to live their best possible lives. How we do that is as unique as the individual. 


The Operations Team is led by Anita Warner, Head of Operations who oversees the Regional Area and Operations Managers. We lead by example and our absolute priority is to make sure everyone we support is safe, happy and living a life that makes sense to them. We all have a shared ethos and strongly believe in including everyone we support in every way we can from local forum groups, to coffee mornings, from finding employment to ensuring everyone reaches their full potential.  


Anita Warner

Head of Operations


Tracey Redfern

Registered Area Manager – Worcestershire 


Nigel Humphrey

Nigel Humphrey

Registered Area Manager – East Midlands


John Begbour

Regional Operations Manager - South East


Alita Locke

Regional Area Manager - South West

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Katie Brown

 Registered Area Manager – Greater Birmingham


Novelette Thomas

Care Homes Operations & Compliance


Natasha Bone

Area Manager - Gloucestershire 

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Darren Keen

Acting Manager - Bornel Care

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