Operations Team
The Operations team is the heart of the business. We are the team that provide the direct care to the wonderful people we support. We are there day and night, every day, enabling them to live their best possible lives. How we do that is as unique as the individual.
The Operations Team is led by Anita Warner, Head of Operations who oversees the Regional Area and Operations Managers. We lead by example and our absolute priority is to make sure everyone we support is safe, happy and living a life that makes sense to them. We all have a shared ethos and strongly believe in including everyone we support in every way we can from local forum groups, to coffee mornings, from finding employment to ensuring everyone reaches their full potential.

Anita Warner
Head of Operations

Tracey Redfern
Registered Area Manager – Worcestershire

Nigel Humphrey
Nigel Humphrey
Registered Area Manager – East Midlands

John Begbour
Regional Operations Manager - South East

Alita Locke
Regional Area Manager - South West

Katie Brown
Registered Area Manager – Greater Birmingham

Novelette Thomas
Care Homes Operations & Compliance

Natasha Bone
Area Manager - Gloucestershire
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Darren Keen
Acting Manager - Bornel Care