Trianon
Trianon is a Registered Care Home in Withycombe village, a quiet suburb of Exmouth, on the East Devon Coast; it provides care and support for six adults with learning and physical disabilities. The home is currently registered as “Good” with the Care Quality Commission (CQC).
Exmouth is a lively town, situated on the estuary of the River Exe; there is a diverse selection of shops, eating places, entertainment venues and a stunningly beautiful beach. Exeter, the county town of Devon, and second largest city in Devon is 11miles away.
Trianon comprises six individual bedrooms, a communal lounge, an activities room, a sensory room, a communal kitchen and two assisted bathrooms. The home is staffed 24 hours per day, with at least 3 staff members present during the period from 8.00 a.m. to 8.00 p.m. and one awake night staff and a sleep-in member of staff.
Where required, support staff assist with all aspects of physical, personal care and social care/support. We strive to ensure that routine and task-focused care is never promoted but that freedom, choice and control is given to individuals at all times.
At Trianon we strive to provide a truly person-centred service and those living here are encouraged to live their lives. We never expect individuals to fit around the service, on the contrary, we encourage individuals to choose how they wish their care or support to be provided. At the same time, we support individuals to choose those social and recreational activities they want to be involved in.
Staff take great care to find out about people’s personal routines and preferences and these are well documented in support plans. Those individuals who have capacity are encouraged to fully contribute to their support plan. For those individuals who lack capacity, every effort is made to ascertain their wishes by observation seeking information from families, friends and other interested parties.
Staff are knowledgeable about people’s individual needs and there are systems in place to ensure staff are made aware of any changes in care/support needs or personal preferences. All staff play an active role in supporting individuals.
Staffing levels allow for care staff to also be actively involved in the social side of an individual’s support, allowing one-to-one time in the community, this is appreciated by care staff who regularly volunteer to assist with outings and celebrations as it helps them to get to know individuals better.
Staff are fully trained in all aspects of care and support and act fully in accordance with our ethos of care, that is: focused on personalisation and independence. Training programmes are ongoing and are designed to enable staff to carry out their roles effectively and keep up to date with best practice.
Staff supervision sessions, both group and individual, and appraisals take place on a regular basis, thus ensuring high and consistent standards are maintained. Staffing levels are regularly reviewed, depending on needs (social and care), so that staff can maintain the high standards provided. Managers work with them so that practices can be observed, monitored and staff supported in areas needed.
Meet The Manager
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My name is Bethanie Furlonger I am the manager for Trianon Care Home in Exmouth. I have worked in learning disabilities, autism & mental health in Supported living and residential services.
I am passionate about Trianon being a homely and enjoyable place to live, with a focus on person centred care and activities.
I spend my time away from work listening to music, gardening, and taking walks by the sea.